Feature Article


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Problem Gambling and Therapy: A Clinical and Public Health Perspective

Tucker Christou MACA, MCOS
Counsellor and Partner – Gambling Counselling Australia

Introduction

Gambling harm in Australia is a pressing public health issue, with losses per adult exceeding those of any other country. While historically understood through the narrow lens of “problem gambling,” contemporary practice recognises a broader framework of gambling-related harm that affects individuals, families, and communities. This article critically examines gambling behaviour through a biopsychosocial lens, exploring the interplay of neurobiology, psychological vulnerabilities, and social determinants. It draws on Blaszczynski and Nower’s Pathways Model (2002), the Problem Gambling Severity Index (PGSI), and therapeutic strategies such as the Lifeline exercise to demonstrate evidence-based approaches for clinical practice. It also explores the importance of challenging cognitive distortions, addressing comorbidities, and embedding trauma-informed care. Finally, it calls for integration between micro-level therapeutic work and macro-level systemic strategies, positioning counsellors not only as clinicians but also as advocates for public health reform.

Gambling is deeply embedded in Australian culture, from lottery tickets to sports betting. While participation is normalised, the consequences are disproportionate. Australians lose approximately $24.88 billion annually, averaging $1,635 per adult, the highest per capita losses worldwide (Productivity Commission, 2010; updated sector reports). For counsellors, this is not merely an issue of individual behaviour but one that intersects with mental health, trauma, family systems, and socioeconomic stressors. The challenge for the counselling profession is to balance effective individual interventions with a recognition of gambling harm as a systemic issue requiring a public health response.

From Problem Gambling to Gambling Harm

The traditional concept of problem gambling has been grounded in diagnostic categories, such as loss of control, preoccupation, and persistent losses despite harm. This framing has been valuable for clinical clarity but tends to locate the pathology solely in the individual.

By contrast, the gambling harm framework broadens the view to include relational, community, and societal impacts. Harms may include:

  • Financial stress: debt, bankruptcy, reliance on credit
  • Health impacts: stress, insomnia, depression, suicidality
  • Relational breakdown: family conflict, neglect, intimate partner violence
  • Community harms: crime, workplace productivity losses, erosion of trust

Positioning gambling as a public health issue creates space for prevention, regulation, and harm reduction strategies similar to those employed with tobacco and alcohol. For counsellors, this framing enables a more compassionate and systemic understanding of clients, reducing stigma and opening advocacy opportunities.

Why People Gamble: A Biopsychosocial Lens

Problem gambling cannot be explained by a single cause. Dahl (2020) emphasises the biopsychosocial model, recognising that gambling behaviour arises from the interaction of neurobiology, psychological traits, and environmental influences.

Biological and Neurochemical Drivers

Gambling activates the brain’s reward circuitry, particularly the dopaminergic pathways, in ways similar to substance addictions. The unpredictability of outcomes (variable-ratio reinforcement) is especially powerful in maintaining behaviour. Neurobiological vulnerability is evident in those with impulsivity, ADHD, or other disorders of executive functioning.

Psychological Vulnerabilities

Clients often describe gambling as a way of numbing distress or escaping negative emotions. Co-occurring mental health conditions such as depression, anxiety, PTSD, or substance use disorders are common. Cognitive biases also play a central role:

  • Gambler’s fallacy: the belief that a win is “due”
  • Illusion of control: overestimating the role of skill in chance-based games.
  • Near-miss effect: research shows “almost wins” stimulate reward pathways as if they were victories

Social and Structural Influences

The accessibility of online platforms, 24/7 betting apps, and pervasive advertising (particularly in sports betting) have normalised gambling in Australia. Structural design, fast play, loyalty schemes, and push notifications deliberately sustain engagement. Culturally, gambling venues may act as community hubs, embedding gambling in social rituals.

Developmental Pathways

Research shows that adolescents exposed to simulated gambling games are more likely to transition into real-money gambling. The Growing Up in Australia study (2022) found that young people who engaged in simulated gambling at 16-17 were 40 per cent more likely to gamble by 18-19. Such findings emphasise the need for early intervention and policy reform to reduce youth exposure.

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Clinical Frameworks for Intervention

Blaszczynski and Nower’s (2002) Pathways Model offers a valuable framework for understanding the diversity among clients who present with gambling-related problems. Rather than viewing all gamblers as a single homogenous group, the model highlights three distinct pathways into harmful gambling behaviour, each with unique clinical considerations.

The first pathway is that of the behaviourally conditioned gambler, whose problems often emerge through repeated exposure and reinforcement. These clients may not present with significant underlying vulnerabilities, but are drawn into harmful patterns through the accessibility of gambling products and the powerful reinforcement schedules that underpin them. For counsellors, treatment may involve cognitive-behavioural strategies that help clients recognise triggers, challenge distorted beliefs, and develop new patterns of behaviour.

The second pathway describes the emotionally vulnerable gambler, for whom gambling is often a means of coping with psychological distress, trauma histories, or unresolved grief. These clients may present with co-occurring conditions such as depression, anxiety, or substance use, and gambling becomes a maladaptive escape from overwhelming emotions. For practitioners, this group requires a trauma-informed and integrative approach that addresses both the gambling behaviour and the underlying mental health concerns. Counselling may focus on building safer coping strategies, processing traumatic experiences, and strengthening social supports.

The third pathway captures the antisocial–impulsivist gambler, who is characterised by traits such as impulsivity, risk-taking, and, in some cases, antisocial behaviours. Neurological or personality vulnerabilities may be present, and these clients often struggle with broader difficulties in regulating behaviour across multiple domains. Interventions for this group may be more challenging and require highly structured, skills-based approaches that incorporate impulse control, emotional regulation, and in some cases, coordination with forensic or justice-based services.

What the Pathways Model makes clear is that no single intervention can meet the needs of all clients. Each pathway brings different risks, motivations, and therapeutic challenges, and effective counselling depends on recognising these nuances and tailoring treatment accordingly. For practitioners, the model is not a diagnostic box-ticking exercise but a way of deepening understanding of the client’s lived experience and ensuring the counselling response is both relevant and person-centred.

Alongside theoretical frameworks, screening and assessment tools play an important role in clinical practice. The Problem Gambling Severity Index (PGSI) (Ferris & Wynne, 2001) remains the most widely validated instrument for categorising gambling risk and guiding initial intervention. Used in combination with broader measures such as the Kessler Psychological Distress Scale (K10), the DASS-21, or the AUDIT, the PGSI allows practitioners to identify not only the severity of gambling problems but also the presence of co-occurring issues. This integrated assessment is critical, as many clients do not present with gambling as their only concern. Instead, gambling is often entangled with financial stress, relational conflict, trauma, and other mental health challenges.

In practice, these frameworks and tools work together to shape a holistic approach to treatment. They remind counsellors to move beyond the surface presentation of gambling losses and to consider the pathways, vulnerabilities, and contexts that sustain harmful behaviour. In doing so, practitioners can offer interventions that are not only evidence-based but also genuinely responsive to the complexity of clients’ lives.

Therapeutic Approaches

Counselling clients affected by gambling harm requires a toolkit that is both flexible and tailored to the unique features of gambling behaviour. While modalities such as CBT, MI, and trauma-informed practice are well established in the counselling field, their application in the context of gambling has particular nuances that practitioners should consider.

Cognitive Behavioural Therapy (CBT) remains one of the most widely researched interventions for gambling. In practice, this often involves working with clients to challenge specific gambling-related cognitions such as the illusion of control, beliefs in “lucky streaks,” or the gambler’s fallacy. Behavioural strategies may include setting financial and time limits, identifying high-risk situations (such as being paid on payday), and developing alternative leisure activities to reduce reliance on gambling for stimulation.

Motivational Interviewing (MI) is particularly effective with clients who are ambivalent about change. Many gamblers experience powerful urges to stop but also hold hope that the next win will resolve their problems. MI techniques help explore this ambivalence without judgement, guiding clients toward articulating their own reasons for change. For example, discussions might highlight the discrepancy between the desire to provide financially for children and the impact of gambling losses on family wellbeing.

Trauma-Informed Practice is essential given the high rates of trauma histories among people who present with gambling issues. For some clients, gambling serves as an escape from distressing memories or overwhelming emotions. Trauma-informed counselling requires creating safety, avoiding re-traumatisation, and acknowledging that gambling may have functioned as a survival strategy. In these cases, supporting clients to build healthier coping mechanisms and gradually processing trauma is central to sustainable recovery.

Family-Inclusive Practice recognises that gambling rarely affects the individual alone. Partners may be managing hidden debt, children may experience neglect or anxiety, and extended families often carry the stress of financial or relational breakdown. Involving family members where appropriate can support repair, build accountability, and create a stronger system of support around the client. It also allows practitioners to validate and support those harmed by gambling behaviour in their own right.

Finally, partnerships with financial counsellors are often crucial. Unlike other forms of addiction, gambling harm almost always carries financial consequences that directly impact wellbeing. Counsellors may collaborate with financial specialists to help clients address debt, negotiate with creditors, or implement strategies such as voluntary self-exclusion from betting accounts. Integrating therapeutic and financial interventions ensures clients are not left addressing psychological recovery while still trapped in cycles of unmanageable debt.

Taken together, these approaches illustrate that effective gambling counselling cannot rely on one modality alone. Instead, practitioners need to adapt and integrate techniques, tailoring interventions to the specific ways gambling has taken root in a client’s life.

The Therapeutic Lifeline Exercise

The Lifeline exercise is a practical tool that enables clients to visualise their life journey, charting highs and lows, and mapping when gambling entered their story. It externalises the problem, validates resilience, and helps clients identify turning points. Clinically, it fosters insight, integrates trauma exploration, and supports motivational goal-setting.

Furthering Effective Practice

One of the core counselling tasks is to dismantle the myths sustaining gambling. Persistent beliefs that skill, luck, or persistence will eventually lead to a win reinforce harmful play. Research consistently shows that gambling systems are designed to favour the house. Using psychoeducation, experiential exercises, and reflective dialogue, counsellors can help clients critically examine these beliefs. Addressing myths is not only cognitive work but also emotional work, as clients may need to grieve the loss of hope in “beating the system.”

Effective practice requires counsellors to think beyond the therapy room. Gambling harm exists at multiple levels:

  • Individual: therapy, relapse prevention, financial repair
  • Family: relationship counselling, family support, child protection considerations
  • Community: education, stigma reduction, safe spaces
  • Systemic: advocacy for regulation, advertising reform, and harm-minimisation policy.

By blending clinical interventions with public health advocacy, counsellors position themselves as both practitioners and change agents. At a public health level, several initiatives have shown promise. Federal restrictions on online gambling advertising during children’s television hours and live sporting events represent one step toward reducing young people’s exposure. Some states, including Western Australia, have implemented tighter controls on electronic gaming machines, with restrictions on note acceptors and pre-commitment systems to help players limit losses. Voluntary self-exclusion schemes, where individuals can bar themselves from venues or online platforms, provide an additional harm-reduction measure, although their effectiveness depends on robust enforcement.

Evidence from tobacco and alcohol regulation demonstrates that cultural change is possible when public health strategies combine policy, education, and treatment support. In the gambling field, campaigns such as BetStop - the National Self-Exclusion Register (launched in 2023) illustrate movement toward coordinated national approaches. At the same time, advocacy groups continue to push for stronger reforms, including a ban on gambling advertising during prime-time sport broadcasts, warning labels similar to tobacco packaging, and improved access to financial and therapeutic support services.

Conclusion

Gambling harm in Australia is not only a clinical concern but also a pressing public health challenge. While counselling provides critical support for individuals and families, sustainable change requires systemic strategies that address the structural drivers of harm.

For counsellors, the broader context of public health matters. Our role extends beyond individual therapy: it includes contributing to community education, supporting advocacy for regulation, and ensuring that client voices are heard in policy debates. Gambling is deeply entrenched in Australia’s culture and economy, but just as public health strategies reduced smoking rates over time, coordinated and evidence-based action can shift gambling norms and reduce harm.

Ultimately, addressing gambling requires both compassionate, individualised counselling and systemic reform. By integrating clinical practice with a public health perspective, counsellors can play a vital role in healing individuals while also contributing to the structural changes needed to protect future generations.

References

Blaszczynski, A., & Nower, L. (2002). A pathways model of problem and pathological gambling. Addiction, 97(5), 487–499.

Dahl, K. (2020). Gambling addiction: The complete guide to survival, treatment, and recovery. Independently published.

Ferris, J., & Wynne, H. (2001). The Canadian Problem Gambling Index: Final report. Canadian Centre on Substance Abuse.

GamCare. (2023). Annual review. Retrieved from https://www.gamcare.org.uk

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Author Biography

Tucker Christou MACA, MCOS is Manager, Service Operations at Hope Community Services, where he oversees multiple regional portfolios across alcohol and other drugs, family and domestic violence, youth justice, and mental health services in Western Australia. He is also Counsellor and Partner of Gambling Counselling Australia, a private practice specialising in problem gambling and addiction counselling.

Tucker has extensive experience in gambling addiction, family and domestic violence, alcohol and other drug dependency, offending behaviours, men’s behaviour change group work, and individual counselling. He has led the development and delivery of innovative service models to break cycles of inequity and violence, including men’s behaviour change programs, family and community support services, and therapeutic interventions for young people at risk in out-of-home care.

Collaborating with diverse teams from the Kimberley to the South West, Tucker supports the delivery of ethical, trauma-informed, culturally appropriate, and evidence-based services to communities in need. He is a trained and experienced conflict mediator, clinical supervisor, and critical incident first responder in community, workplace, and custodial environments.